Paul is 52 and lives in the West Midlands. He is registered as Severely Sight Impaired (SSI).
He uses an Alexa speaker (smart assistant) which he bought for £30 at a discount event.
Paul Alexa for sports results, weather updates, and audiobooks. Voice prompts make searching and playing books possible — something Paul says he would probably not do without the smart assistant. The device provides independence by removing reliance on screens.
Paul admits there are frustrations. Alexa sometimes struggles to understand his accent. Responses are not always accurate or consistent. Follow‑up questions often fail, making conversations feel limited.
Paul would like to see the accuracy of responses improve and to have the ability to query responses from the device more deeply. He's also like to see it have a more natural conversational ability.
Paul's tips include:
- Buying during Amazon events can save money.
- Patience is key when learning to use voice commands effectively.
Despite the challenges, Paul is clear: Alexa has become a reliable way for him to stay connected, informed, and entertained — especially through audiobooks and sports updates.