Natalie's Blog

As Interim Director of Adult Social Services at Shropshire Council, I am proud to mark Co-production Week 2026 and to reflect on the theme of equity.

For me, equity is about recognising that people do not all start from the same place, experience the same barriers, or need the same kind of support. If we are serious about improving adult social care, we must be equally serious about listening to people’s lived experience and the decisions that affect their lives.

Co-production matters because good social care is not something we design for people from a distance, it is something we build with people, families, carers, communities, providers, voluntary sector partners and staff. When we involve people early, honestly and meaningfully, we make better decisions. We create services that are more accessible, more practical, more preventative and more likely to make a real difference.

Co-production cannot be a one off event or a final consultation after the important decisions have already been made. It has to be part of how we work every day. It means creating different and flexible ways for people to get involved. It also means being prepared to hear what is difficult, not just what is comfortable.

During Co-production Week, I want to thank everyone who gives their time, experience and honesty to help us improve. That includes people who draw on care and support, unpaid carers, people with lived experience, community groups, providers, practitioners and colleagues across our partnerships. Your voices help us understand what is working, what needs to change and what we must do differently.

Co-production is at its best when it is rooted in respect, curiosity and shared responsibility. This week is a chance to celebrate progress, but also to recommit ourselves to the work still ahead.